Hi, I’m donovan, a product designer.

Hi, I’m donovan, a product designer.

Hi, I’m donovan, a product designer.

I design products that enable confident decisions and even handle the ones users shouldn’t have to make.

I design products that enable confident decisions and even handle the ones users shouldn’t have to make.

I design products that enable confident decisions and even handle the ones users shouldn’t have to make.

Open to Work

Open to Work

Open to Work

Systems Thinking

Systems Thinking

Product Strategy

Product Strategy

AI Curiosity

AI Curiosity

From decision friction to measurable growth: +6-9pp conversion · +45% YoY revenue · flat traffic

Product Design & Optimization Intern

Jun 2025

Sep 2025

End-to-end PDP redesign

Overview

Redesigning an Amazon product experience to improve trust clarity, purchase confidence, differentiation, and measurable conversion performance in the supplement space. Led research synthesis, information architecture restructuring, and visual trust sequencing under static-image platform limitations.

Key Outcomes

Conversion increased from a 15–18% baseline to 22–24% post-launch

November revenue +45.6% YoY under flat traffic

December revenue +33% YoY despite 19% lower sessions

Pricing and promotions remained stable

amazon logo

All

Cart

All

Rufus

Join Prime

Same-Day Delivery

Amazon Haul

Medical Care

Amazon Basics

Buy Again

Buy Again

Audible

Pet Supplies

Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows.

One-time purchase:

$

45

50

FREE delivery Monday, March 2

Or Prime members get FREE

delivery Saturday, February 28.

Quantity: 1

Add to cart

Buy Now

amazon logo

All

Cart

All

Rufus

Join Prime

Same-Day Delivery

Amazon Haul

Medical Care

Amazon Basics

Buy Again

Buy Again

Audible

Pet Supplies

Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows.

One-time purchase:

$

45

50

FREE delivery Monday, March 2

Or Prime members get FREE

delivery Saturday, February 28.

Quantity: 1

Add to cart

Buy Now

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AA 123

Mon 5/30

Gate arrival in 1h 6m

27m late

7:48 am

MIA

Maimi

12:20 pm

DFW

Dallas

A321

Gate C12

3

Economy

22A

AA 789

Mon 5/30

Boarding in 1h 21m

On time

1:50 pm

DFW

Dallas

4h 25m

3:15 pm

SEA

Seattle

A321

Gate B24

3

Economy

22A

Preparing flight rebooking...

30m connection

We’ll notify you when ready...

You will not have time to connect.

||||||||||

||||||||||

AA 123

Mon 5/30

Gate arrival in 1h 6m

27m late

7:48 am

MIA

Maimi

12:20 pm

DFW

Dallas

A321

Gate C12

3

Economy

22A

AA 789

Mon 5/30

Boarding in 1h 21m

On time

1:50 pm

DFW

Dallas

4h 25m

3:15 pm

SEA

Seattle

A321

Gate B24

3

Economy

22A

Preparing flight rebooking...

30m connection

We’ll notify you when ready...

You will not have time to connect.

From passive monitoring to autonomous recovery:

A delegated travel agent that acts before you have to

From passive monitoring to autonomous recovery: a delegated travel agent that acts before you have to

From passive monitoring to autonomous recovery:

A delegated travel agent that acts before you have to

Product Designer

Product Designer

Product Designer

2 months

2 months

2 months

Product Strategy · Systems Design · User Testing · MVP Engineering

Product Strategy · Systems Design · User Testing · MVP Engineering

Product Strategy · Systems Design · User Testing · MVP Engineering

2 months

Product Strategy · Systems Design

User Testing · MVP Engineering

Overview

Overview

A self-initiated project exploring what happens when a travel app stops giving advice and starts taking action. Built a functioning MVP, ran user testing, pivoted the entire product direction based on findings, and designed an autonomous rebooking system grounded in real airline infrastructure constraints.

A self-initiated project exploring what happens when a travel app stops giving advice and starts taking action. Built a functioning MVP, ran user testing, pivoted the entire product direction based on findings, and designed an autonomous rebooking system grounded in real airline infrastructure constraints.

Key Outcomes

Key Outcomes

  • Identified through testing that guidance alone created no behavioral pull — pivoted to autonomous execution

  • Designed a constrained autonomy model: system prepares, traveler confirms in one tap

  • Grounded the concept in ARC accreditation and IROPS reissuance constraints

  • Resolved trust, failure, and edge case states across the full recovery flow

Concept to launch-ready in under three weeks: Designing a full social impact platform connecting NYC communities to critical resources.

Concept to launch-ready in under three weeks:

Designing a full social impact platform connecting NYC communities to critical resources.

From decision friction to measurable growth: +6-9pp conversion · +45% YoY revenue · flat traffic

Founding Designer, HealthPowr

Founding Designer, HealthPowr

Founding Designer, HealthPowr

April 2026

April 2026

April 2026

Present

Present

Present

Product Strategy · Design · Systems · Hand-off

Product Strategy · Design · Systems · Hand-off

End-to-end PDP redesign

Overview

Overview

Joined HealthPowr as the founding designer, shaping the product from concept to pilot launch. A New York City platform connecting underserved communities to housing, food, healthcare, and employment resources. Designed across the full platform — landing page, services discovery flow, client, CBO, and admin portals — leveraging an AI-assisted workflow with Claude to move from concepts to interactive prototypes rapidly, iterate continuously, and close the gap between design and engineering on a live product.

Joined HealthPowr as the founding designer, shaping the product from concept to pilot launch. A New York City platform connecting underserved communities to housing, food, healthcare, and employment resources. Designed across the full platform — landing page, services discovery flow, client, CBO, and admin portals — leveraging an AI-assisted workflow with Claude to move from concepts to interactive prototypes rapidly, iterate continuously, and close the gap between design and engineering on a live product.

amazon logo

All

Cart

All

Rufus

Join Prime

Same-Day Delivery

Amazon Haul

Medical Care

Amazon Basics

Buy Again

Buy Again

Audible

Pet Supplies

Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows.

Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows.

One-time purchase:

One-time purchase:

$

45

50

FREE delivery Monday, March 2

FREE delivery Monday, April 2

Or Prime members get FREE

Or Prime members get FREE

delivery Saturday, February 28.

delivery Saturday, February 28.

Quantity: 1

Quantity: 1

Add to cart

Buy Now

From decision friction to measurable growth:

+6-9pp conversion · +45% YoY revenue · flat traffic

From decision friction to measurable growth: +6-9pp conversion · +45% YoY revenue · flat traffic

Product Design & Optimization Intern

Product Design & Optimization Intern

Product Design & Optimization Intern

Jun 2025

Jun 2025

Jun 2025

Sep 2025

Sep 2025

Sep 2025

End-to-end PDP redesign (Carousel & A+ content)

End-to-end PDP redesign (Carousel & A+ content)

End-to-end PDP redesign

Overview

Overview

Redesigning an Amazon product experience to improve trust clarity, purchase confidence, differentiation, and measurable conversion performance in the supplement space. Led research synthesis, information architecture restructuring, and visual trust sequencing under static-image platform limitations.

Redesigning an Amazon product experience to improve trust clarity, purchase confidence, differentiation, and measurable conversion performance in the supplement space. Led research synthesis, information architecture restructuring, and visual trust sequencing under static-image platform limitations.

Key Outcomes

Key Outcomes

• Conversion increased from a 15–18% baseline to 22–24% post-launch

• November revenue +45.6% YoY under flat traffic

• December revenue +33% YoY despite 19% lower sessions

• Pricing and promotions remained stable